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News and Events

The Top Four Qualities of a Medical Administrative Assistant

July 3rd, 2018

If you’ve always wanted a career in the healthcare industry, but don’t want to go through years of college, then our Medical Assistant – Administrative Program at Pennco Tech is the perfect choice for you. This rewarding job not only has excellent and competitive career prospects, but it also allows you to help patients by providing them with assistance in their time of need.

While there are countless qualities that are essential to this profession, here’s a list of the top four attributes of an effective medical administrative assistant.

1. Attention to Detail

As a medical administrative assistant, you’ll be expected to follow precise orders and directions. Scheduling patient appointments, admissions, and assisting with insurance forms is essential to this career.

Measuring vital signs, checking body weight, and recording other critical information may also be included in your responsibilities.

2. Ethical Integrity

Understand that everything you see and do in your capacity as a medical administrative assistant could be protected under patient confidentiality laws. These patients place their trust in you, and they come to you when they’re the most vulnerable.

They shouldn’t need to worry about inappropriate behavior, which is why decency and integrity are key components of this trust between you and the patient, and essential qualities for a medical administrative assistant.

3. Analytical Skills

Throughout your workday, you’ll be receiving data, and will need to read patient charts, clinical guidelines, doctor’s orders, schedules, and more. Medical administrative assistants need to analyze and assess this data, and make determinations and decisions based on the information.

4. Compassion

When patients come to you, they are sick, in pain, and may even be scared. Medical administrative assistants need to be caring and compassionate when dealing with them. Understanding and accommodating their state of mind, and approaching them with empathy and kindness is crucial to providing these patients with the highest level of care.

Possessing these significant and impressive qualities already sets you apart from others, so why not use them to your advantage in our Medical Assistant – Administrative Program at Pennco Tech? A career in healthcare may be closer than you think!

For more information on our technical programs at Pennco Tech, call us at 877-409-9114 for our PA location, or 877-554-2728 for our NJ location.

‘I got it!!!!!I got it!’, Anthony said as he raced into the Career Services Office. He was talking about his new job. Hired by a former graduate of Pennco Tech, Anthony will begin his new career with a two-day OSHA training course.

Anthony Z. - Air Conditioning/Heating Graduate

I enjoyed all my teachers. They made it interesting and challenging. I enjoyed going back to school at the age of 48! Career Services was a big help to me. Danielle was great. She helped me with my resume and showed me how to apply. I got the job with Dietz and Watson! Pennco Tech was the right choice for me as I get ready to start my career.

Mark E. - Electrician Graduate

I just wanted to say thank you again for all your help…I just got a full time job at Kennedy Healthcare in Stratford, NJ as a Patient Services Representative. Thank you again.

Maria Z. - Medical Assisting Administrative Graduate
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